FOR IMMEDIATE RELEASE
May 23, 2022
Magnolia Manor Representatives Lend Industry Knowledge at the AHCA Quality Summit
Magnolia Manor Home Office, Americus, GA, May 23, 2022 – Angela Watkins, Magnolia Manor of Marion County campus Administrator, and Susie Fussell, Vice President for Resident Safety and Emergency Management attended the American Healthcare Association (AHCA) Quality Summit, held in Kissimmee, FL on May 16 - 18, 2022. The AHCA Quality Summit is held annually to provide assisted living, post-acute, and skilled nursing quality professionals with best practice information relative to quality and safety. Members gather to share ideas and experiences with colleagues and learn about innovative solutions from experts and presenters.
As a member of the AHCA Quality Council on the Emergency Preparedness/Life Safety Committee, Fussell represented Magnolia Manor in an in-person Strategic Planning Meeting. Also representing Magnolia Manor, Watkins was asked to serve as a panelist for the session on “Customer Satisfaction Lessons from Gold Quality Award Recipients.” Watkins lent her knowledge by answering a series of high-level questions regarding customer satisfaction. She also spoke at another session called “Leadership Matters: Helping Others Succeed,” where she detailed information regarding the Career Ladder Program and the Administrator in Training Program that Magnolia Manor has to offer.
By attending the AHCA Quality Summit, Susie Fussell and Angela Watkins have played instrumental roles in helping advance functionality for long-term healthcare providers across the country. They have also provided ways to implement the knowledge they’ve obtained and help Magnolia Manor continue providing high-quality service to seniors for years to come.
ABOUT MAGNOLIA MANOR
Headquartered in Americus, Georgia, Magnolia Manor is a faith-based, tax-exempt, not-for-profit organization affiliated by covenant with the South Georgia Conference of the United Methodist Church. Magnolia Manor was established in 1959 and employs almost 1,000 staff who serve about 1,500 senior adults daily throughout South Georgia. Services at our nine locations are open to all persons, regardless of denominational affiliation. We provide various levels of care, including Independent Living, Catered Care, Personal Care, Assisted Living, Skilled Nursing, Rehabilitative Therapy, and specialized Memory Care. For more information, please visit www.magnoliamanor.com.
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